Monday, May 29, 2017

Schedule of Services

Consular Section business hours:             Monday-Friday, 9:00 AM – 5:00 PM
Labor Section business hours:                  Monday-Friday, 9:00 AM – 5:00 PM

The Embassy (including the Consular Section and Labor Section) is closed on official public holidays of Singapore and the Philippines. Click here to refer to the Embassy’s public holiday closures.


Authentication of documents
(receiving of documents)
Windows 9 and 10 9:00 AM – 4:30 PM
NBI card fingerprinting
(by appointment only)
Windows 9 and 10 3:00 PM – 4:00 PM
Notarization of documents
(receiving of documents)
Windows 9 and 10 9:00 AM – 4:30 PM
Passport application
(by appointment only)
Window 8 9:00 AM – 12:00 NN;
1:00 PM – 4:00 PM
Visa application
(receiving of applications)
Windows 9 and 10 9:00 AM – 4:00 PM


Verification of contracts
(receiving of documents)
Window 1 9:00 AM – 12:00 NN;
1:00 PM – 3:00 PM
OEC application
(by online appointment only)
Windows 3 and 4 9:00 AM– 5:00 PM
OWWA application (no OEC)
(receiving and processing)
Window 4 9:00 AM – 12:00 NN
1:00 PM – 5:00 PM
Releasing of OEC Window 5 9:00 AM – 12:00 NN
1:00 PM – 5:00 PM


Authentication or Notarization. The releasing of notarized or authenticated documents is 2 business days after the customer’s submission of the unprocessed documents.

OEC. The releasing of first-time on-line OEC registration is on the same day of application. Succeeding on-line OEC applications are processed through the BM Online website.

OWWA. The releasing of OWWA membership receipt is on the same day of application.

Verification of work contracts. The regular processing of work contract verification with authentication is 4 business days.

Visas. The regular processing of a single-entry short-stay visa (for either business or tourism) is 2 days or 10 days, depending on the passport’s issuing country. The processing of a multiple-entry visa is 4 to 6 weeks.

Renewed Philippine passports. Renewed Philippine passports, which are printed in the Philippines, are expected to be available for the passport holder’s collection about 10 weeks after the passport renewal appointment. Passport applicants should check the Embassy website’s EPASSPORTS READY FOR COLLECTION section to confirm their new passport’s availability before coming to the Embassy.

The hours of releasing processed documents are as follows:

New passports Window 11 9:00 AM– 5:00 PM
Visas Window 12 12:00 NN – 5:00 PM
Notarized documents Window 12 12:00 NN – 5:00 PM
Verified contracts Window 1 3:00 PM – 4:00 PM


Notarization or authentication of documents (and certain visa applications) may be expedited for same-day releasing with the payment of the expedite fee (SGD 17.00 per document). The documents must be lodged between 9:00 AM and 3:00 PM. The hours for releasing of documents for collection are as follows:

  • Time of lodging from 9:00 AM to 12:00 NN release time 2:00 PM
  • Time of lodging from 12:00 NN to 3:00 PM release time 4:30 PM
  • Time of lodging from 3:00 PM to 4:30 PM release time 10:00 AM, next business day
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